Taking a mobile video call is just like making a phone call, right? Not entirely.
While the two activities are similar in some ways, there are differences that you need to be aware of for the purposes of ensuring that your call is a success. In this blog, Roundee helps you better understand what to do and what not to do when it comes time to participate in a video conference while on the go.
So what’s the difference?
In a nutshell, a lot and a little. While mobile video conferencing relies on the same technological principles as desktop video conferencing, the way these are implemented can differ sharply from device to device, changing the way you start, conduct and manage calls. With a desktop platform, there are really only two games in town – macOS and Windows. While there is variation between devices within these two ecosystems, software manufacturers can rely on a lot of similarity, allowing them to build programs that are broadly compatible with a wide range of devices. It’s why when you go to install a piece of software, you’re likely to only see two options – one for macOS and one for Windows.
While some may point out that the mobile device market is similarly dominated by a duopoly – Android and iPhone – the sheer variation between devices and the massive power differentials mean that software developers often can’t provide the level of compatibility for mobile devices that they can for desktop devices. Factor in that laptops technically count under this heading as well and you’ll realize that a truly compatible piece of software would need work across four operating systems and millions of unique devices.
Similarly, while there are certain do’s and don’ts for video conferencing that apply to mobile calls, the differences in circumstance either complicate these basic rules or require the addition of new ones.
With that out of the way, let’s move on to what you need to know to make your next mobile video conference a success.
Get the right technology
First things first, ensure that you’re properly equipped. Just as in some cases how the stock speakers and microphone on a computer might not be good enough to ensure that the call is clear and audible for all parties, the hardware your mobile device came equipped with can sometimes leave a bit to be desired. While the handset microphone in your mobile phone might be good enough to manage an audio-only call when it’s pressed against your ear, it’s more likely than not that you’ve experienced some difficulties hearing and being heard when you switch it to speakerphone.
In a business setting where clarity is prized both for its own sake and for the purposes of building relationships, this can’t do. Many of the same headsets compatible with desktop video conferencing platforms will work just as brilliantly with mobile software as they’ll connect via the common 3.5mm phone connector or via Bluetooth. Equally, many single-ear mobile-specific Bluetooth headsets exist that provide excellent ambient noise dampening. For a less common approach, many external speakerphones and business conferencing setups work just as well with mobile phones but do make the assumption that the user will be stationary while using it.
Practice your manners
Just as there’s a polite way and an impolite way to take a phone call, there’s a polite way and an impolite way to participate in a mobile video conference. Many of the basic principles still apply – just as in an audio-only call, you’re trying to prevent unwanted noise and interference from intruding into the call from your end. Not only does this mean finding a quiet place with minimal background noise, but it also means being extremely aware of what you’re showing the other guests via your camera. Walking and taking a call can be fine under certain circumstances but ensure that rapid changes in lighting and scenery behind you aren’t leaving you under or overexposed, nor are they distracting.
Start your first meeting today with Roundee on any device – mobile or desktop – and know that you’re making a smarter choice for your team-mates.
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